Product Update for Q3 2024

Product Update for Q3 2024

As we wrap up Q3, we’re excited to share some new developments at Tava. From enhanced features to brand-new tools, we’ve been hard at work to make your experience even better. Dive in to see what’s new.

Launch of Tava Scribe

We’re thrilled to launch Tava Scribe, our proprietary AI-powered automatic notetaker for therapists. As part of our commitment to making therapy accessible to everyone, we streamlined the process of taking session notes for therapists–empowering them to provide higher quality care. Not only does this remove a pain point for therapists who are often inundated with session notes that add additional work and stress, but it also means that therapists can focus more on the patient during the session and worry less about their notes. Feedback from therapists has been phenomenal. See what they’re saying:

Amazingly accurate in summarizing the details! Love it!!
It's literally a life saver for time!
Simply amazing!! Thanks for allowing me to use this!
Making my life so much easier!

Streamlined Payment Process

We’ve made paying for therapy easier for clients, and receiving payments easier for therapists by taking the payment process in-house. Once the insurance company adjudicates a claim, the remaining balance, if there is any, is automatically charged to the card on file. This card can be a debit card or credit card. HSA, FSA, HRA cards can be used as well, but they will not cover late cancelations or no-show fees. For more information on payment processing, read this help article.

Expanded Markets to Help 14.4+ Million Lives

In Q3, Tava Health significantly expanded its market reach through new partnerships with several prominent insurance providers, adding coverage for 12.4 million individuals. Notable new contracts include Anthem BlueCross BlueShield in New York, extending access to 3.7 million people, and United Healthcare, which now covers an additional 3.8 million members across multiple states. We've also expanded into new regions with contracts like Centene in New Jersey and Kansas (150,000 lives) and Point 32 Health in New England, adding 1.3 million people. These partnerships bring us closer to supporting more individuals with accessible mental health care.

About Tava Health

Tava Health is not just a teletherapy platform; it's a beacon of hope for individuals seeking mental health support. With its innovative features, comprehensive support services, and strategic partnerships, Tava Health is breaking down barriers to care and reshaping the future of mental health. As the demand for accessible and effective mental health care continues to grow, Tava Health remains steadfast in our mission to empower individuals on their journey toward healing and resilience, and making therapy accessible to all.

Compared to traditional EAPs, Tava offers 12x higher engagement, 55% turnover reduction, and 92% improved mental health ratings (after just 4 sessions). We believe humans heal humans, not algorithms or impersonal apps. That’s why we’re the only mental healthcare platform passionately focused on quality of care. Our care providers are not just vetted; they're chosen for their education, experience, methodologies, and diversity. This vetting process doesn't stop at onboarding; it's a continuous commitment to ensuring the highest standard of care on our platform.

October 1, 2024

2min read